Question 1

Are you a manufacturer or trader?

Accepted Answer

We are a direct manufacturer and exporter of handmade home decor and storage products based in the National Capital Region (India). Our facility is ISO and social compliance audited and we specialize in cotton, jute, and macrame cord products including hammocks, swings, storage baskets, poufs, plant hangers, curtains, cushion covers, and customized decor items.

Question 2

What all products do you manufacture?

Accepted Answer

We manufacture a wide range of handmade home, garden, and storage products including macrame swings, hammocks, plant hangers, cotton and jute storage baskets, cushion covers, handmade curtains, macrame poufs, lampshades, wall hangings, partition screens, beach umbrellas, and customized decor items.

Question 3

Do you export your products?

Accepted Answer

Yes, we export globally and supply products to buyers in the USA, Germany, Italy, Spain, Australia, the United Kingdom, Netherlands, and other countries. We support private labeling, customized packaging, and bulk production for importers, wholesalers, retailers, and brands.

Question 4

Since how long have you been making decor products?

Accepted Answer

We have been manufacturing handmade home decor products since 2010 with more than 15 years of experience in macrame and natural fiber products such as hammocks, swings, storage baskets, poufs, plant hangers, curtains, cushion covers, and customized decor designs.

Question 5

Do you follow brand and store privacy policies?

Accepted Answer

Yes, we strictly follow brand privacy policies including private labeling confidentiality, non-disclosure of customer designs, exclusive production agreements when required, and neutral packaging without factory branding if requested.

Question 6

Can I ask for a sample before placing an order?

Accepted Answer

Yes, we provide existing and custom design samples before bulk production. Sample costs and shipping charges may apply and can be adjusted against confirmed orders depending on order quantity and terms.

Question 7

What is the normal order process?

Accepted Answer

The order process includes sharing product requirements, receiving quotation and timeline, sample approval if required, advance payment confirmation, bulk production, final inspection, and shipment as per agreed shipping terms.

Question 8

How fast can we receive samples and bulk orders?

Accepted Answer

Samples are typically prepared within 3 days. Bulk production timelines depend on order quantity, but orders up to 1,000 pieces are usually completed within about 20 days after approval.

Question 9

What shipping terms do you offer?

Accepted Answer

We offer EXW, FOB, CIF, and DDP shipping terms depending on buyer preference and order size, with support from reliable freight partners for cost-effective delivery.

Question 10

What is the payment mode?

Accepted Answer

We accept Bank Transfer (T/T), Letter of Credit for large orders, PayPal or Wise for sample payments and small orders, and other secure payment methods based on order requirements.

Question 11

How secure is my payment?

Accepted Answer

We are an ISO-certified and SEDEX-audited manufacturer and also a verified Alibaba member, ensuring credibility, compliance, and secure international transaction practices.

Frequently asked questions

Domande frequenti (FAQ)

Are you a manufacturer or trader?

What all products do you manufacture?

Do you export your products ?